Reference

ares118 Terms & Conditions For Your Account

Our Terms & Conditions set the rules for opening an account, entering the lobby, using DANA or QRIS, and requesting account changes.

Account access rulesWallet handling termsPolicy contact pathIndonesia access wording

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Open With Clear Terms For DANA

ares118 Service availability depends on jurisdiction. Users are responsible for checking local law before access.

These Terms & Conditions apply when you create, access, or use an ares118 account. You must provide accurate account details, complete the requested phone verification, and keep your login details private. Access depends on local law, so eligibility and available areas can differ within Indonesia; we

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do not treat a successful login as permission to bypass a legal restriction. Wallet activity through DANA, OVO, GoPay, QRIS, bank transfer, or virtual account must match the account details supplied at registration. We may pause a transaction while checking identity, payment ownership, or unusual account
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activity. Any change to these terms takes effect from the date shown beside the updated wording. If you continue using the account after that date, the revised conditions apply to later activity. Keep a copy of this page and contact us before continuing if a clause
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is unclear.

Service availability depends on jurisdiction. Users are responsible for checking local law before access.

CONTACT ROUTES

Check Terms Help Beside Your Cashier

A clear contact path matters when a clause affects your account or wallet. We keep policy questions close to the cashier path so you can include the relevant receipt, transaction reference, or…

Account access Ask us about phone verification, duplicate details, locked sign-in, or an eligibility question. Include your registered contact detail so we can match the request to the correct account record.

Wallet status For DANA, OVO, GoPay, or QRIS questions, send the payment reference and shown status through the account contact route. We can check whether the terms require an ownership or identity check.

Policy changes Use the same support route to ask when a wording change began, request a readable copy, or explain why a condition affects your account. We will direct the request to the policy contact.

DATA PRACTICES

Browse How We Apply These Terms

Our policy process covers more than the words on this page: it also explains how account records, cookies, wallet references, and access requests are handled.

Account records

We use registration details and phone verification results to connect access with the right account. If a name or contact detail is wrong, request a correction through the account contact path.

Payment references

A DANA, OVO, GoPay, QRIS, bank transfer, or virtual account reference may be checked against your account details. We use that match to resolve status questions before action is taken.

Cookies

Cookies can keep your session and selected account path working between pages. Your browser controls cookie storage; removing them may require you to verify your account again.

Account security

Keep your password, phone access, and verification details private. We may ask for account confirmation before discussing a transaction or applying a requested change under these terms.

Retention requests

Some records remain available while needed for account, payment, dispute, or policy handling. Ask us to explain a retention period or available deletion step through the displayed contact route.

Change requests

You can request a correction, access copy, or explanation of personal data connected with your account. Include the affected detail and account contact so we can assess the request.

Explore Answers Before Opening Your Account

The questions below address the parts of our Terms & Conditions that commonly affect an Indonesian account: eligibility, verification, wallets, cookies, data requests, and policy changes. Read the answer that matches your situation, then use the account contact route if you need a clause checked against your own record.

You can read the current Terms & Conditions on this page before opening an account. Check the displayed update date, then contact us through the account route if any wording or access condition is unclear.

Yes. Account eligibility and access depends on local law. A successful registration attempt does not remove a restriction that applies to your location, and we may ask you to confirm relevant account details.

The terms require wallet or QRIS activity to match your account details. Keep the DANA or QRIS reference available if a status check is needed, especially when the payment name differs from your account name.

Phone verification helps connect access requests with the account you opened. Until that step is complete, some account actions may remain unavailable, and we may ask for confirmation before discussing wallet activity.

Cookies can maintain your session and remember the account path between pages. If you clear or block them in your browser, you may need to sign in and complete an account check again.

Yes. Send a correction, access, or deletion question through the contact route shown inside your account. Include the affected detail and registered contact so we can assess it under the Terms & Conditions.

We show the revised wording with its effective date. Later account activity follows the updated terms, so read the change and contact us before continuing if a new condition affects your access or payment request.

ares118 Terms & Conditions For Your Account

Check Terms Help Beside Your Cashier

Browse How We Apply These Terms

Account records

Payment references

Cookies

Account security

Retention requests

Change requests

Explore Answers Before Opening Your Account

01 Where can I read the ares118 Terms & Conditions?

02 Does ares118 access depend on local law?

03 What do the Terms & Conditions say about DANA and QRIS?

04 Why is phone verification part of the account terms?

05 How do cookies affect these Terms & Conditions?

06 Can I request a change to my ares118 account data?

07 What happens when the Terms & Conditions change?

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